Tregr

Privacy Policy

Last updated: September 05, 2026

This Privacy Policy explains how Tregr Labs LLP ("Tregr", "we", "us", or "our") collects, uses, shares, and protects information when you use Tregr — our Instagram automation service available at https://tregr.angoorr.com (the "Service").

By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

Note on Meta/Instagram: Tregr uses the Instagram and Meta platforms. Our use of information received from Meta APIs follows Meta's Platform Terms and Developer Policies. This policy explains what Instagram/Meta data we access and why.

1. Who we are

Tregr is a product of Tregr Labs LLP, Karol Bagh, New Delhi, India, India. For any privacy questions, contact us at help@tregr.io.

2. Information we collect

a) Information you give us

  • Account details — your email address (for email sign-in), and your name if you sign in with Meta.
  • Billing details — when you subscribe to a paid plan, our payment processor collects your payment information. We store your subscription status, plan, and billing identifiers (not your full card details — those stay with the payment processor).
  • Support communications — anything you send us by email or through the Service.

b) Information from Instagram / Meta (with your permission)

When you connect an Instagram account or sign in with Meta/Instagram, we access — only with the permissions you grant:

  • Your Instagram account ID and username, and basic profile information.
  • Your name and email (when you sign in with Meta/Facebook).
  • Comments on your posts and reels (to detect keywords that trigger your automations).
  • Direct messages we send on your behalf, and messages/story-replies people send to your account that trigger automations.
  • Your posts and reels (to let you target specific content).
  • Follower / follow status (only if you use follow-gate features that check whether someone follows you).
  • Access tokens issued by Meta so we can act on your behalf. Tokens are stored securely and used only to run the automations you set up.

We do not collect the personal Instagram content of your followers beyond what is necessary to run the automations you create.

c) Information we generate as you use the Service

  • Automations ("flows") you build, and their settings.
  • Conversations your automations run, and contacts/leads (the Instagram usernames of people who interacted with your automations, and related conversation data).
  • Analytics — counts of conversations, completions, link clicks, and related usage metrics.
  • Technical/log data — such as your session, timestamps, and basic diagnostic logs. (We do not store your access tokens or secrets in logs.)

3. How we use your information

We use the information above to:

  • Provide, run, and maintain the Service (including running your automations and sending DMs on your behalf).
  • Authenticate you and keep your account secure.
  • Process payments and manage subscriptions.
  • Show you analytics about your automations.
  • Provide support and communicate with you about the Service.
  • Detect, prevent, and address abuse, fraud, and security issues.
  • Comply with legal obligations (including tax/GST invoicing where applicable).

We do not sell your personal information, and we do not use your Instagram data for advertising.

4. How we share information (sub-processors)

We share information only with service providers who help us run Tregr, and only as needed. These include:

  • Meta Platforms (Instagram/Facebook Graph API) — to run automations and authenticate you.
  • Razorpay — to process payments and subscriptions.
  • Resend — to send transactional emails (like sign-in links).
  • Railway — hosting and database infrastructure.

Each provider handles data under its own terms. We may also disclose information if required by law, to protect our rights, or as part of a business transfer (e.g. merger or acquisition), with notice where required.

5. Data retention

We keep your information for as long as your account is active or as needed to provide the Service. When you delete your account (see Section 8), we delete or de-identify your personal data within 30 days, except where we must retain certain records to meet legal, tax, or accounting obligations.

6. Security

We use reasonable technical and organizational measures to protect your information — including encrypted transport (HTTPS), secure storage of access tokens, and access controls. No system is perfectly secure, but we work to protect your data and to limit who can access it.

7. Your rights

Depending on your location (including under India's Digital Personal Data Protection Act and other applicable laws), you may have the right to:

  • Access the personal data we hold about you.
  • Correct or update inaccurate data.
  • Delete your data (see Section 8).
  • Withdraw a permission you granted (for example, by disconnecting Instagram or unlinking Meta in Settings).
  • Object to or restrict certain processing.

To exercise any of these, contact help@tregr.io.

You can disconnect your Instagram account or unlink Meta at any time from your Settings page. Disconnecting stops future automations for that account; it does not, by itself, delete your Tregr account.

8. Deleting your data

You can delete your account and associated data at any time from Settings → Delete account, or by following the instructions on our Data Deletion page at https://tregr.angoorr.com/data-deletion. See that page for exactly what is deleted and how long it takes.

9. Children

Tregr is not intended for anyone under the age of 18. We do not knowingly collect data from children under that age. If you believe a child has provided us data, contact us and we will delete it.

10. International users

We operate from India. If you use the Service from another country, your information may be processed in India and by our providers in other locations.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version here and update the "Last updated" date. Significant changes will be communicated where required.

12. Contact us

Questions about this Privacy Policy or your data:
Tregr Labs LLP
Email: help@tregr.io
Address: Karol Bagh, New Delhi, India